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Love Link

$229.00

Color: Silver

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Shipping Policy:

 

QRystal offers a range of shipping options to ensure timely and secure delivery within Australia and selected international destinations.

  • Standard Shipping: Orders are processed within 1-2 business days. Expected delivery time is between 5-10 business days within Australia, subject to location.
  • Express Shipping: For urgent orders, express shipping options are available, with delivery typically within 1-3 business days after processing.
  • Orders must be placed by 2 PM AEST for same-day dispatch.
  • Shipping Confirmation and Tracking: Once dispatched, you will receive a confirmation email containing tracking information. Track your shipment at any time to stay updated on its delivery status.

For any issues with delivery, please contact our support team at support@qrystal.com.au.

Return Policy:


 
  • We want you to be completely satisfied with your QRystal purchase. Our return policy is designed to provide peace of mind and accommodate returns for eligible items.
  • Eligibility for Returns: Returns are accepted for items within 30 days of purchase, provided they are unused, undamaged, and in original packaging. Items that show signs of wear or tampering will not be eligible for returns.
  • Gift Returns: If the item was a gift, it can be exchanged or returned for store credit, provided the recipient presents a valid gift receipt.
  • Return Process: To initiate a return, please contact our team via support@qrystal.com.au with your order number. We will provide a return shipping label and instructions. Please note that return shipping costs are the responsibility of the customer unless the item is faulty or damaged upon receipt.
  • Refund Timeline: Once the returned item is received and inspected, refunds will be processed within 7-10 business days via the original payment method. Store credits or exchanges are processed immediately.
  • In-store Returns: For purchases made in physical locations, please refer to the specific store’s return policy or contact our client care team for guidance.

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